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DIY Hire

FAQs

Our most FAQ about DIY Hire

If you have any further questions, Please don't hesitate to get in touch with the team.
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Do you sell equipment?

We do! We are an authorised dealer for 20+ brands including Electro Voice, Chauvet DJ, Shure, Gravity Stands, Event Lighting and more. Buying from us has several advantages such as access to discounted hire equipment should your own equipment ever get damaged and be out of action.

Is there a minimum order?

Not at all - no hire is too small.

What are your payment options?

EFTPOS is available for payment upon pickup. We do accept cash but we cannot provide any change as we operate a cashless premises. Payment can also be made in advance via online credit card payment, PayPal or bank transfer. Bank transfers need to be made at least three days in advance of your hire to allow time for the payment to process.

I'm struggling to set up the equipment - can you help?

Absolutely! We offer complimentary phone support and will try to run you through any issues. We can also send a technician to help you on site (call out fee applies).

What if I cant return the equipment on the agreed day?

Sorry to hear that! Things happen - the important thing is that you give us a call and we'll work it out.

Can you set up the equipment for me?

Of course. Let us know at any stage of the booking (you can mention it in the package builder if you want to score those discounted prices) and we'll include set up and pack down costs in your quote. Unfortunately we have to assess this on a case by case basis as there are a lot of variables.

How do I make a booking?

The easiest way to make a booking is to use our online package builder - just select the packages you want and click submit! One of our team will be in touch to confirm. The best part? All of these packages are discounted and have no hidden fees (ie. they're all inclusive of all the cables and bits and bobs you might need). If you have a more specific idea of what you need or want to talk through your requirements with us, head to our equipment hire page and start a conversation.

Is your equipment easy to use?

Most of the equipment we recommend for DIY hire is simple to use and is a matter of connecting power and/or a couple of audio cables. We're more than happy to give you a full run through of how to use your equipment when you pick it up. We also offer complimentary phone support. In the case that your needs are a little more complex, our team will make the recommendation to have one of our technicians assist you on site.

What is DIY hire?

DIY Hire means that you set up and pack down the equipment yourself. Cutting out the labour component of hiring equipment means the cost is a lot lower for you, and even lower if you're able to pick the equipment up and return yourself. We can of course deliver and collect equipment if need be.

How does delivery and collection work?

Our standard delivery covers all of the Perth metro area, and we can generally deliver to most locations in WA on a case by case basis. We will work with you to arrange a specific time for delivery and collection, however in some instances we may need to work within a certain window of time.